Returns & Exchanges
At Boathouse Canada, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on most items in their original, unworn condition. Please ensure all original tags are attached and you have your proof of purchase ready for a seamless transaction.
Return Process
- 1.Check Eligibility
Verify that your items are unworn, unwashed, and still have the original tags attached within 30 days of the delivery or purchase date.
- 2.Initiate Your Return
Visit our online returns portal to enter your order number and postal code, or bring your items and receipt to any Boathouse retail location.
- 3.Package Your Items
Securely pack the merchandise in its original packaging if possible and attach the prepaid shipping label provided through our online portal.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original method of payment within 7-10 business days.
